Payment Policy

Payment Terms & Conditions

This policy outlines our payment terms, methods, and procedures to ensure a smooth and transparent business relationship.

Payment Schedule

Standard Projects ($300 - $700)

• 50% deposit required to begin work
• 50% final payment due upon project completion

Larger Projects ($700+)

• Milestone-based payment schedule available
• Custom payment plans can be arranged
• Maximum 3 installments for projects over $1,000

Accepted Payment Methods

Wish Account

Secure bank transfer via Wish Money

OMT Transfer

Convenient money transfer service

Cash Payment

For local clients in Lebanon

Payment Timing & Deadlines

• Deposit must be received before project commencement
• Final payment due within 3 business days of project completion
• Website files delivered upon receipt of final payment
• Late payment fees may apply after 7 days overdue
• All payments are in USD unless otherwise specified

Revisions & Additional Changes

Included Revisions

Each package includes a set number of revisions during the development phase.

Additional Changes

Any additional changes after project delivery (beyond what's included in your plan) will be billed separately.

Pricing depends on the scope and will be agreed upon before work begins.

Refund Policy

Deposit Refunds

• Full refund if we cancel within 24 hours of deposit
• 50% refund if client cancels before work begins
• No refund once work has commenced

Non-Refundable Situations

• Changes in client requirements after approval
• Client failure to provide necessary materials
• Completed work that meets original specifications

Currency & Transaction Fees

• All quoted prices are in US Dollars (USD)
• Lebanese Pound payments calculated at current market rate
• Exchange rates fixed at time of deposit payment
• Currency conversion fees (if any) are client's responsibility

Late Payments

• Late payment fees of 5% apply after the due date
• Projects may be paused until payment is received
• Continued late payment may result in project cancellation

Questions About Payments

If you have any questions or concerns about our payment policy, please don't hesitate to reach out.

WhatsApp: +961 81 796 383 cowebs.lb@gmail.com

Important Notice

Payment terms are established in writing before project commencement. Any changes to payment terms must be agreed upon in writing by both parties.

For payment assistance or questions about our payment policy, please contact us directly via WhatsApp or email.

Last Updated: January 2025

This payment policy is subject to updates. Clients will be notified of any significant changes.

How Our Payment Workflow Works in Practice

Every project starts with a written scope, technical breakdown, and milestone structure. This keeps billing predictable and helps both sides align on delivery expectations before development begins. We define each milestone by concrete outputs such as design approval, core feature completion, staging validation, and production handoff.

For larger builds, milestone billing protects timelines and improves execution quality. It allows progressive feedback while keeping project momentum stable. For retainers, billing cycles are fixed and paired with clear task priorities, maintenance boundaries, and communication windows so teams can plan work confidently.

If scope changes during delivery, we issue an updated written estimate before extra work is started. This avoids ambiguity and preserves delivery accountability. Our payment policy is designed to support transparent collaboration, practical planning, and consistent project outcomes for businesses across Lebanon.