Data Protection

Software Privacy Policy

This page explains how COWebs.lb collects, stores, and protects information during software engagements.

Data We Collect

  • We collect only the minimum data required to deliver services.
  • Project briefing details, contact info, and business requirements submitted via forms or WhatsApp.
  • Credentials or API keys supplied for integration purposes.
  • Diagnostic logs generated by software during support engagements.

How Data Is Used

  • To design, build, and support the commissioned software.
  • To communicate progress updates, invoices, and support notices.
  • To improve reliability through anonymized analytics (stack traces, performance metrics).

Storage & Security

  • Secrets and credentials live in encrypted password managers accessible only to Christian Oulikian.
  • Project repositories are hosted privately on GitHub with 2FA.
  • Backups of deliverables are retained for 90 days post-launch unless otherwise requested.

Data Sharing

COWebs.lb never sells or shares client data with third parties. Information is shared only when:

  • Required to integrate with approved third-party APIs or SaaS tools.
  • Requested by law enforcement with proper legal documentation.
  • We are not responsible for the independent policies of third-party providers.

Retention & Rights

  • You can request deletion of briefing data, credentials, or backups at any time.
  • Retainer clients may request continuous data exports for compliance.
  • Privacy requests are handled within a reasonable timeframe (typically within 7-14 business days).
  • Cookies and analytics on this site follow the same policy as the main COWebs.lb domain.

Need a signed NDA or DPA

Email cowebs.lb@gmail.com with your template or request a standard confidentiality agreement.

Email the Team

Operational Privacy and Software Data Handling

We apply privacy-by-default principles when designing software workflows. Data collection is limited to what is required for implementation, support coordination, and service delivery. This approach reduces unnecessary exposure and improves governance over sensitive business information.

Access to project data is managed through role-based handling and practical security controls aligned to the delivery model. When integrations involve third-party services, we validate data paths and operational boundaries to keep information use transparent and accountable.

Organizations can request clarification, updates, or deletion of submitted project data where applicable. Clear handling procedures and communication channels are maintained so privacy decisions can be managed confidently throughout the engagement lifecycle.

Data Handling Standards for Software Projects

Software execution quality depends on clear assumptions, realistic sequencing, and accountable handoff. We treat implementation as an operational system, not just feature delivery, so each milestone is validated against business impact, dependency readiness, and maintainability constraints.

This approach helps teams avoid common failure points: unclear scope boundaries, rushed integration decisions, incomplete documentation, and unstable rollout plans. It also improves budgeting discipline by aligning effort with outcome-critical priorities rather than broad, low-impact work bundles.

For Lebanese businesses building internal capability, this structure supports durable adoption: better process reliability, lower manual error rates, stronger reporting confidence, and consistent performance through growth stages.

Operational Reliability Notes

Reliable software delivery depends on clear scope governance, staged validation, and documentation quality at handoff. Our process emphasizes measurable outcomes and maintainable implementation to support stable execution after launch, including support transitions, enhancement planning, and integration lifecycle management.