Finance Clarity

Software Payment Policy

Milestones, invoices, and payment methods for custom desktop software, automation projects, and retainers.

Milestone Breakdown

  • 40% Deposit: reserves calendar slots, covers discovery, architecture, and UI concepts.
  • 40% Build: due after staging demo with core workflows, integrations, and QA.
  • 20% Launch: paid prior to production installers, training, and documentation.
  • Retainers: invoiced monthly in advance with itemized hours.

Accepted Methods

All invoices are issued in USD. Payment confirmation is shared via WhatsApp or email.

Whish Money OMT

Invoicing & Taxes

  • Invoices include legal entity info for Lebanese accounting.
  • For multi-currency deals, rate is locked at invoice issuance.
  • Any governmental taxes or bank fees are the client’s responsibility.

Late & Default

  • Projects pause automatically after 5 business days of non-payment.
  • Late balances accrue 5% weekly until resolved.
  • Source code ownership transfers only after final payment clears.

Refund & Cancellation

  • Deposits are non-refundable once discovery artifacts are delivered.
  • If you cancel mid-build, all completed work and code is provided after unpaid milestones are settled.
  • If COWebs.lb must cancel, unused funds are refunded within 5 business days.

Need a tailored payment schedule

Enterprise builds and multi-app roadmaps can be financed with custom milestone structures.

Payment Governance for Software Delivery

Software billing works best when scope, assumptions, and milestone outcomes are defined in advance. Our payment framework is designed to protect delivery quality by linking billing checkpoints to verifiable outputs such as approved interfaces, tested features, and implementation handoff stages.

This structure reduces ambiguity for both parties and keeps timelines stable during active development. For ongoing retainers, billing cycles are paired with agreed work priorities so teams can plan operations, internal dependencies, and release cadence with clear expectations.

If scope shifts during execution, we revise written estimates before additional implementation starts. This ensures cost transparency, maintains accountability, and helps organizations scale software investment with lower decision risk.

Financial Governance for Multi-Stage Delivery

Software execution quality depends on clear assumptions, realistic sequencing, and accountable handoff. We treat implementation as an operational system, not just feature delivery, so each milestone is validated against business impact, dependency readiness, and maintainability constraints.

This approach helps teams avoid common failure points: unclear scope boundaries, rushed integration decisions, incomplete documentation, and unstable rollout plans. It also improves budgeting discipline by aligning effort with outcome-critical priorities rather than broad, low-impact work bundles.

For Lebanese businesses building internal capability, this structure supports durable adoption: better process reliability, lower manual error rates, stronger reporting confidence, and consistent performance through growth stages.

Operational Reliability Notes

Reliable software delivery depends on clear scope governance, staged validation, and documentation quality at handoff. Our process emphasizes measurable outcomes and maintainable implementation to support stable execution after launch, including support transitions, enhancement planning, and integration lifecycle management.

For operational teams, clarity in delivery terms and implementation boundaries is as important as technical capability. We maintain explicit assumptions, review windows, and handoff criteria so software decisions remain auditable, predictable, and aligned with business risk controls.